I am having trouble redeeming my School Dollars on the app and/or website. Whom can I contact to help me?
For assistance with redeeming School Dollars, you can contact Emma Richardson, Program Manager for Hannaford Helps Schools, at (603) 380-9353 or email@example.com.
Do I have to download the app to redeem School Dollars?
No, you can redeem School Dollars through the online redemption website. Downloading the Hannaford Helps Schools app makes future School Dollar redemption even easier because it saves your information and the schools you want to support.
How can we redeem School Dollars collected at our school?
Schools can redeem all School Dollars collected via the Hannaford Helps School app or online redemption website at hannaford.com/helpsschools.com. The white envelope included in your packet can be used to collect unredeemed School Dollars in the event they are brought to your school.
Do I have to shop at a specific Hannaford store to direct School Dollars to my school?
Using the Hannaford Helps School app or online redemption website, you can shop at any Hannaford and direct your School Dollars to any 2023 participating school of your choosing.
Can School Dollars still be dropped in the collection tower at Hannaford stores?
Stores will have a collection tower but will not allow shoppers to specify which school their School Dollars will support. Any School Dollars dropped in the collection tower will be split equally among all schools participating in the program.
School Dollars can be directed to the school of your choice through the Hannaford Helps School app or on the Hannaford Helps Schools online redemption website hannaford.com/helpsschools.
I do not see my school of choice as a selection for my School Dollars. How can I select my school?
If you do not see your school of choice in the 2023 list of schools you can support with your School Dollars, please submit your school for consideration to be included in the 2024 program at firstname.lastname@example.org.
How can I tell if my school is registered?
You can look for a full list of registered schools on hannaford.com/helpsschools.com.
How do I register my school?
Registration is closed for this year’s program, but to register for next year, go to hannaford.com/helpsschools.com.
Are all schools eligible for Hannaford Helps Schools?
All K-12 schools may participate in Hannaford Helps Schools.
How can my school check the total earnings they will receive?
When counting is complete, Hannaford Marketing will post registered schools, final payouts and all bonus payouts on hannaford.com/helpsschools.com. 2022 program earnings are now available.
Is the Hannaford Helps Schools program part of My Hannaford Rewards?
No, it is not. Hannaford Helps Schools is a separate program, and you will need to set up a separate account to participate.