I am having trouble redeeming my School Dollars on the app and/or website. Whom can I contact to help me?

For assistance with redeeming School Dollars, you can contact Lizzy Russell, Program Manager for Hannaford Helps Schools, at (603) 380-9353 or info@hannafordhelpsschools.com.

Do I have to download the app to redeem School Dollars?

No, you can redeem School Dollars through the online Redemption Website. Downloading the Hannaford Helps Schools app makes future School Dollar redemption even easier because it saves your information and the school you want to support.

How can we redeem School Dollars collected at our school?

Schools can redeem all School Dollars collected via the Hannaford Helps School app or online Redemption Website. The white envelope included in your packet can be used to collect unredeemed School Dollars in the event they are brought to your school.

I received an envelope in the mail with my Hannaford Helps Schools supplies – what is this envelope for?

The envelope may serve as a place for schools to collect School Dollars from parents, friends and families. 

While school community members can process their School Dollars independently via the Redemption Website or the Hannaford Helps Schools app, some people may choose to bring them into their school for collection. Once the School Dollars are collected, there are two options:

1. Appoint one person at the school to process the School Dollars via the Redemption Website or the Hannaford Helps Schools app. Please note, this is the only way to ensure that the School Dollars are directed to the school of your choice.
2. Bring the envelope of School Dollars to a Hannaford store.

Do I have to shop at a specific Hannaford store to direct School Dollars to my school?

Using the Hannaford Helps School app or online redemption website, you can shop at any Hannaford and direct your School Dollars to any 2025 participating school of your choosing.

I do not see my school of choice as a selection for my School Dollars. How can I select my school?

If you do not see your school of choice in the 2025 list of schools you can support with your School Dollars, please submit your school for consideration to be included in the 2026 program by completing the school application form. 

How can I tell if my school is registered?

You can look for a full list of registered schools on hannaford.com/helpsschools.com.

How do I register my school?

You can register your school for the 2026 Hannaford Helps Schools program by completing and submitting the school application form. Registration for the 2025 Hannaford Helps Schools program closed on February 1, 2025.

Are all schools eligible for Hannaford Helps Schools?

All K-12 schools may participate in Hannaford Helps Schools.

How can my school check the total earnings they will receive?

When counting is complete, Hannaford Marketing will post registered schools, final payouts and all bonus payouts on hannaford.com/helpsschools.com. 2024 program earnings are now available.

Is the Hannaford Helps Schools program part of My Hannaford Rewards?

No, it is not. Hannaford Helps Schools is a separate program, and you will need to set up a separate account to participate.